Mobile app

Get started

You downloaded the pharmacy mobile app for your Apple or Android device now what comes next? Follow the easy steps below to unlock the full potential of the pharmacy mobile app.

Step 1

Download the Hy-Vee Vivid Home Delivery App from the appropriate app store on your mobile device (Apple: App Store, Android: Google play).

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Step 2

Select and open the Hy-Vee Vivid Home Delivery Wholesale App.

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Step 3

On your Apple or Android device:

On the Hy-Vee Vivid Home Delivery home page, navigate to the bottom right corner of the screen to find the Menu icon identified by three dots. Tap on the three dots:

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Step 4

On your Apple or Android device:

Once the menu page is displayed, tap on the Pharmacy icon.  This will open the Hy-Vee Vivid Home Delivery pharmacy section of the mobile app.

Note: For Android phones, tapping the menu icon on the top left of the screen will take you to the pharmacy section on https://www.hy-vee.com/

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Step 5

On the Hy-Vee Vivid Home Delivery Pharmacy home page in the upper right corner tap on Sign In, this will take you to the login page. 

Note - you may be prompted by your device to use your fingerprint to sign in to the app.

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Step 6

Setting up your account and Sign In

New Users of the App:

  • Scroll down and tap on the Create Account Word Box on the create a new Hy-Vee Vivid Home Delivery.com Account.
  • Enter your email address
  • Choose a password 
  • Confirm your password 
  • (Optional) Add Hy-Vee Vivid Home Delivery Membership Number
  • Select Create Account

Existing Users with Hy-Vee Vivid Home Delivery.com account:

  • Enter your email address
  • Enter your password 

 

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Step 7

Once logged in to the pharmacy mobile app, select “myself” to manage your prescriptions. If you need to manage someone else’s prescription, select the option accordingly. Note – We’ll first need you to create your account in this process. 

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Step 8

Once logged in to the pharmacy mobile app * Note you will need a current RX to complete the next portion of your account setup. If there are any errors in the information you provided, you may not be able to complete this step. Please contact your local pharmacy in that case.

  •     Add a current Rx Number 
  •     Add First and Last Name as they appear on your prescription bottle label
  •     Add the date of birth of the same person 
  •     Add the mobile number    
  •     Select the location your current prescription was filled at 
  •     Select create account 

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Step 9

Explore the endless possibilities of managing your prescription through your mobile device. 

Frequently asked questions

Troubleshooting

Using the mobile app

Prescriptions and reminders

Preferences

Mobile app features

The pharmacy mobile app goes beyond the text experience and provides you with more functionality and control. With the mobile app, you can order refills from a list, refill by scan, view Rx history, transfer scripts, manage reminders and much more.

 

Download the mobile app from the Apple store or Google Play.

Hy-Vee Vivid Home Delivery app_store

Hy-Vee Vivid Home Delivery google-play

 

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